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Steve Stanton an independent consultant, author, educator, and public speaker is one of the pioneers of operational innovation. During his distinguished career he has participated in the creation and deployment of many of the most valuable and revolutionary business ideas of the past twenty years.  These include: radical process improvement and process management and governance.  Working with senior executives in a wide range of industries, he has combined these complementary roles to produce extraordinary value for his clients by supporting their needs from inspiration to implementation.

As a Consultant

Complimenting his other roles, Mr. Stanton has spent years actively working with clients to solve real-world issues.  This practical and hands-on experience has lent tangible pragmatism to all his efforts.  His deep insight into real business issues and solutions is a direct result of years of consulting to CEOs and other business leaders.

As an Author

A prolific writer, his research-driven writings include the best-selling "The Reengineering
Revolution" published by HarperBusiness, and "How Process Organizations Really Work" Harvard Business Review.  Often quoted by the major business press such as Fortune and The Wall Street Journal, Mr. Stanton's penetrating insights into complex business operations reflect a deep understanding of contemporary business issues.

As an Educator

Over the past twenty-five years, Mr. Stanton has designed and delivered over one hundred executive education programs for audiences ranging from hundreds of multi-company attendees to small teams of senior executives.  Skilled in facilitating interactive dialogue, he has spent thousands of hours in front of audiences around the world

As a Public Speaker

In his career, Mr., Stanton has delivered hundreds of successful presentations to a wide variety of audiences ranging from small Executive teams to very large groups at industry conferences.  His topics have ranged from process improvement to strategic planning and cultural transformation.  Regardless of audience or topic, Mr. Stanton's presentations are always characterized by interaction, insight, humor, energy and pragmatism.



Education

1984        Master of Business Administration, Harvard Business School

1980        Bachelor of Arts, Berklee College of Music


Work History

2004        Stanton & Associates
Founded independent consulting firm to ensure control, focus and balance.
Engagements have included:
Working directly for Chairman/CEO of a $10B chemical company on redesign complex governance   processes
    Working for a team of business unit leaders in a financial services company on cost management and synergy issues

2000 - 2004    The Concours Group, Senior Vice-President
At this elite consulting firm, Steve held leadership positions in executive education, consulting, and research.  During his four years with Concours:
    Sold and delivered many of the firm's most significant engagements delivering unprecedented levels of client value
    Led research projects on: collaborative work, process synergy, and electronic markets
    Participated in numerous conferences and executive education programs
    Served on the firm's leadership team

1994-2000    Hammer and Company, Managing Director
During that time he led research activities that focused on process organizations, process improvement, ERP implementation, and electronic commerce.  In addition, he delivered over 300 paid speeches and taught thousands of students in internal and external education programs

1984-1994    CSC Index, Associate to Vice President (Partner)
Led numerous successful consulting assignments in a wide variety of industries. Also participated in multiple research programs and educational activities

In addition, Steve serves as Chairman of the Board for Community Action Partners (CAP), which provides pro bono consulting by matching Harvard Business School alumni with Boston area non-profit organizations.

Representative Consulting Assignments


    Drove over $100M in cost reduction at a large chemical company
    Redesigned the senior team's behavior and governance structure at a large technology company
    Worked with the Chairman of a Northeast utility in reducing support costs, while improving service
    Led the transformation of a large energy business from a holding company to a highly integrated operating enterprise
    Identified and realized significant sales synergies at a large financial services firm
    Facilitated the evolution of several large business from hierarchical to process based models
    Crafted and helped implement an Operational Excellence program at a large distributor
    Served as executive coach to the COO of a large paper company around a transformational new operating model.
    Worked with the CIO of one of the nation's leading healthcare organizations on accelerating innovation across the organization.


 
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